FREQUENTLY ASKED QUESTIONS

Community Health Connect is a nonprofit organization whose mission is to improve health care access to low-income, uninsured, and minority populations in Utah County. CHC works with health care providers and organizations to focus and coordinate efforts for more efficient, effective and comprehensive patient care.

Community Health Connect provides specialized medical, dental, and mental health services to children, adults and families. Utilizing a Volunteer Provider Network, CHC connects clients with specialists who provide quality specialized health care for no or little cost. Click here to view a complete list of all the specialized services we provide.

Our services are available to Utah County individuals who meet the federal poverty guidelines at 150% or below and who do not have insurance or have inadequate insurance. No citizenship in the United States is required to access our services.

There is an enrollment fee of $20 to join our program.

Our mission is to facilitate access to healthcare for the uninsured. New customers are assisted in enrolling in Medicaid or CHIP programs by our Medicaid Specialist. If patients are found to be ineligible for any government-sponsored program, we help them find suitable healthcare in our network.

Make an appointment with a care coordinator by giving (801) 818-3015 a call. You also can submit an online request here.

Additionally, walk-ins are welcome! Our address is 591 South State Street, Provo, UT. Hours of operation are Mon – Wed from 9 am – 6 pm and Tue – Thu from 9 am – 4 pm, closed on Fridays.

After determining your needs and enrolling you, we get in contact with the provider to schedule your initial visit. We will notify you in advance of your appointment’s day and time.

First, you need to make an appointment with a care coordinator. In order to participate, you must also submit a completed application, a $20 registration fee, proof of address (a utility bill), and evidence of income (a pay stub or bank statement).

Our patients are referred to us by primary care physicians every day. The patient can bring these in for their appointment, or they can send them to us by email or fax.

We are lucky to have a community full of medical professionals who wish to give back. We merely request volunteers from providers.

Community Health Connect is supported broadly by corporations, nonprofits, and regional foundations. The United Way of Utah Valley serves as the fiscal agent with administrative support provided by Mountainlands Community Health Center.